Facebook and Instagram are the perfect places to market your online business and grab more sales. To organize your sales, communication with your target audience is very important. This can easily be achieved by using WhatsApp. You can connect WhatsApp Business Account with Facebook and Instagram to offer your customers a service based on two-way communication.
Connecting WhatsApp to Facebook and Instagram not only helps your business grow but also lets you manage your sales or support team and reach out to potential customers with promotional messages, business updates, inquiries, surveys, or feedback requests at any time and from any location.
You can also choose to sync the business information from your Facebook Page with your WhatsApp Business account. You can even create business ads for their Facebook and Instagram pages that get redirected to the linked WhatsApp Business account. Here are some benefits to Connect WhatsApp Business Account with Facebook and Instagram.
Benefits to link WhatsApp to Facebook and Instagram:
- By adding WhatsApp Number to your Instagram or Facebook page, businesses unlock the ability to boost posts that drive customers to message them directly on WhatsApp.
- Businesses can use WhatsApp’s automated responses and organizational tools.
- When someone clicks on the WhatsApp icon on your Facebook or Instagram page, you’ll get highly qualified leads.
- You can create ads on Facebook/Instagram that drove to WhatsApp via a third-party link.
- You can now run Facebook/Instagram Campaigns for ‘Chat On WhatsApp’ as a call to action.
How to Connect WhatsApp Business Account with Facebook and Instagram
To give your customers an additional channel of contact, you should connect your WhatsApp Business account to a Facebook Page or an Instagram Profile. When you link your Facebook Page or Instagram Profile to your WhatsApp Business account, your phone number appears as a contact option. Customers who click this contact option will be able to send you a WhatsApp message. Here is how to Connect WhatsApp number with Facebook and Instagram on PC and mobile.
How to Connect WhatsApp Business Account with Facebook Page
When you link a Facebook Page to your WhatsApp Business account, the information from that Page is synced to your WhatsApp Business account as well. This will update your WhatsApp Business profile with information from your Facebook Page. Here are the steps to connect your WhatsApp business account with your Facebook Page.
- Open your Facebook business Page.
- Click on Settings from the left side panel.
- Scroll down and click on WhatsApp.
- Choose your country code, enter your WhatsApp number and click Continue.
- Enter OTP (which you received on your mobile) and click on Confirm.
- Done! Your Facebook Page is now linked with your WhatsApp.
Add a WhatsApp Business account to Instagram Profile and Facebook Page using WhatsApp Business App
You can easily add a WhatsApp Business account to your Instagram Profile and Facebook Page using WhatsApp Business App. It enables the Click to WhatsApp button that makes it easier for customers to connect with your business and increase customer engagement.
- Open the WhatsApp Business app and click on the three-dot menu on the top right corner of the screen.
- In the drop-down menu, Tap Business tools.
- Tap on Facebook & Instagram.
- Select Instagram or Facebook to Continue. This will open the dedicated login page.
For Instagram:
- Enter Instagram account login credentials or Continue with Facebook to login to Instagram.
- Currently, you can only add a WhatsApp business number with Instagram professional Account. If you already have a Professional Account on Instagram, continue to the next step else you’ll need to update your account type.
- Confirm your account information and tap Add.
- Done.
For Facebook:
- Enter your Facebook login information and tap Log In.
- Select the Facebook Page you want to link to your WhatsApp Business account.
- Click on Connect WhatsApp.
- Done.
Remove your linked Instagram or Facebook account from the WhatsApp Business app
You can easily unlink your Instagram/Facebook and WhatsApp accounts using the WhatsApp Business app.
- Open the WhatsApp Business app and click on the three-dot menu on the top right corner of the screen.
- In the drop-down menu, Tap Business tools.
- Tap on Facebook & Instagram.
- Select your linked Instagram or Facebook account.
- Click on the three-dot menu on the top right corner of the screen.
- Tap Remove WhatsApp.
- Click on REMOVE to remove WhatsApp button from Facebook page or Instagram profile.
Wrapping Up: Link WhatsApp Business Account with Facebook and Instagram
Linking your WhatsApp Business Account to your Facebook and Instagram accounts not only boosts follower engagement but also allows customers to message you directly on WhatsApp.
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